77bq Terms and Conditions
Please read these terms carefully before using the 77bq platform. By creating or using an account, you are considered to have agreed to these terms.
General Provisions and Definitions
In these Terms, "77bq", "platform", or "we" refers to the 77bq online gaming platform. "User", "player", or "you" refers to any person who has opened or wishes to open an account at 77bq.
These Terms, together with the Privacy Policy and Responsible Gaming guidelines, form the complete agreement between 77bq and the user. We reserve the right to amend these Terms at any time. Continued use of the platform after amended terms are published will be taken as the user's acceptance of the new terms.
Account Registration and Eligibility
The following conditions must be met to open an account and play at 77bq:
- You must be 21 years of age or older.
- Each person may operate only one account.
- All information provided at the time of registration must be true, accurate, and complete.
- Opening an account in another person's name or under a false identity is strictly prohibited.
- It is entirely the user's responsibility to keep their account password and login details confidential.
77bq reserves the right to reject any account registration or suspend an approved account, particularly if it is believed that the stated terms have been violated.
Deposit and Payment Methods
77bq handles financial transactions through popular mobile banking services in Bangladesh. Accepted payment methods are: bKash, Nagad, Rocket, and Upay.
- Minimum deposit amount: ৳300 (the same applies to each method).
- Deposits are generally processed quickly. If there is any delay, please notify the support team.
- Deposits from a third-party account are not accepted.
- Funds deposited on the platform do not earn interest.
Any mobile banking charges applicable at the time of deposit must be paid according to the respective service provider's policy. 77bq is not responsible for these charges.
Withdrawal Policy
The following conditions must be followed to withdraw winnings from 77bq:
- Minimum withdrawal amount: ৳800.
- Withdrawals can only be made to the account from which the deposit was made.
- Standard withdrawal time: within 1 hour.
- The bonus portion cannot be withdrawn if the bonus wagering requirements have not been met.
- Withdrawals may be delayed if the identity verification process has not been completed.
If for any reason a withdrawal takes longer than usual, please contact us via 24/7 live chat or by email at [email protected].
Welcome Bonus and Promotional Offers
77bq offers a welcome bonus for new users. The following conditions apply when using this bonus:
- Welcome bonus: 150% on the first deposit, up to a maximum of ৳10,000.
- Bonus wagering requirement: 15 times the bonus amount must be wagered.
- Example: depositing ৳1,000 gives a bonus of ৳1,500 → total balance ৳2,500. Before withdrawing winnings from this ৳1,500 bonus, bets totalling ৳1,500 × 15 = ৳22,500 must be placed.
- Another example: depositing ৳14,000 gives a maximum bonus of ৳10,000 → total balance ৳24,000.
- Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus.
- Bonuses can only be used on games designated by 77bq.
- Claiming a bonus more than once from the same person, household, or device is prohibited.
77bq reserves the right to modify, suspend, or cancel any promotional offer. Visit the relevant page on the site for the latest information on current offers.
Gaming Rules and Fair Play Policy
77bq is committed to ensuring a fair and transparent gaming environment. The following code of conduct applies to all users:
- Using any automated software, bots, or scripts to influence game results is strictly prohibited.
- Colluding with other players or the system to gain any advantage is not acceptable.
- Any transaction made by exploiting a technical error on the platform will be cancelled.
- If the connection is lost during a game, the platform's server record will be considered final.
77bq's game providers — such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft — use internationally recognised Random Number Generator (RNG) technology, which keeps game results completely impartial.
VIP Program and Loyalty Benefits
77bq maintains three VIP tiers for regular players. The details of each tier are given below:
- Bronze: up to 0.4% cashback per week.
- Silver: up to 0.8% cashback per week.
- Gold: up to 1.2% cashback per week.
It is possible to advance to a higher tier through consistent and active play. The benefits of VIP tiers, cashback rates, and the terms of other rewards are subject to change at 77bq's sole discretion. The support team can provide the necessary information on the exact timing and method of cashback payments.
Account Verification and Security
77bq conducts regular account verifications to ensure platform security. This process may include the following:
- National ID Card (NID) or other identity documents.
- Verification of payment account ownership.
- Any additional information required to verify the user's residence or age.
Withdrawals may be temporarily suspended during the verification process. The platform uses SSL encryption technology to keep all data secure.
Prohibited Activities
Engaging in any of the following activities may result in permanent account closure and forfeiture of the balance:
- Money laundering or conducting transactions using illegal funds.
- Fraudulent activities, such as chargebacks or false claims.
- Operating multiple accounts or abusing bonus benefits.
- Unauthorised access to the platform's software or network.
- Attempting to access another user's information or account.
Responsible Gaming
77bq places the highest importance on responsible gaming. We believe that gaming is a form of entertainment — it should never be used as a guaranteed source of income.
- Users may contact support at any time to set a deposit limit.
- Contact the support team to access the self-exclusion option.
- A request to temporarily close an account can be made at any time.
- Gaming is strictly prohibited for those under 21 years of age.
For detailed guidelines, visit our Responsible Gaming page.
Privacy and Data Protection
77bq is firmly committed to protecting users' personal data. Information provided is used solely for the purposes of delivering services, verifying identity, and ensuring security.
- User data is not sold to any third party.
- All data is stored with SSL encryption on secure servers.
- Detailed information on data processing can be found on our Privacy Policy page.
Limitation of Liability
77bq will not be held liable for:
- Any loss caused by internet connection failure or third-party service errors.
- Loss caused by the user's own negligence or leaving account details unsecured.
- Temporary service interruptions during routine platform maintenance or technical upgrades.
- Services becoming restricted due to changes in the laws or regulations of any country.
Gaming is inherently risky. Users play at their own decision and entirely at their own risk.
Account Closure and Refunds
A user may request to close their account at any time. After receiving the request, 77bq will return any remaining balance (subject to applicable conditions being met) following verification.
77bq may also close an account for the following reasons:
- Serious breach of these Terms.
- Fraudulent or suspicious activity.
- The account being inactive for an extended period.
The balance of an account closed due to a breach of terms may be forfeited.
Dispute Resolution and Contact
If there is any dispute or complaint, you are requested to first contact the 77bq support team. Our support channels are:
- Live Chat: available 24/7 in Bengali and English.
- Email: [email protected]
Upon receiving a complaint, 77bq will conduct a fair and impartial investigation. Every effort will be made to reach a satisfactory resolution for both parties.
Changes to Terms and Effective Date
77bq reserves the right to change, add to, or remove any part of these Terms at any time. Amended terms will take effect as soon as they are published on the website.
Continued use of the platform after any change will be considered as the user's acceptance of the new terms. It is therefore recommended that you review this page regularly.
For any questions regarding these Terms, please contact our support team. 77bq is always committed to providing its users with a safe, fair, and enjoyable gaming experience.